# User

# Create user

To create a user, proceed as follows:

  1. Open the ELO Administration Console.

  2. Open the user and group administration (System settings > User and group administration).

    Create a new user in the ELO Administration Console

  3. Select New user.

    Ribbon in the 'User' area

    The User screen opens.

  4. Configure the new user. Navigate to the Basic settings, Group membership, and User rights tabs to do so.

    For more information, refer to the following section 'Configuration'.

  5. Once you are finished with configuration, select Save user to save.

You created a new user.

# Configuration

# Define basic settings

In the Basic settings area, you define the settings for User information, Properties, and additional Information.

# User information

'User information' area on the 'Basic settings' tab for users

Mandatory fields are marked with a red asterisk.

Division Field Explanation
Name Must be unique within the ELO system. This can be changed later.
Password This can be changed later.
E-mail address (optional) Must be unique within the ELO system. Displayed in the user profile in the client and can be used in workflows, forms, and scripts.
Windows user (optional) Enter the Windows user name if required, e.g. if you are using SSO. This information can be used in workflows, forms, and scripts. Must be unique within the ELO system.
Administrator The account used to create the new user is automatically entered. This can be changed later. Determines who may edit the master data of the user.
Supervisor Can be used in workflows, forms, and scripts. If this field is left blank, the content of the Name field is used.
Use Lock account If this option is enabled, this user will no longer be able to log on to the system. The user is still visible in the system. To hide these accounts, disable the option Visible in user lists.
This option is not available to the Administrator.
Visible in user lists If this option is enabled, the account will show up in the corresponding pick lists in the ELO client. If this option is disabled, only administrators can see this user. Any actions already performed by this user, for example filed documents or new document versions, still remain visible to everyone in the ELO client.
The members of an organizational unit only see the users within their own organizational unit.
Interactive login allowed This option enables the user to log on to the ELO client.
This option is not available to the Administrator.

Please note

The Interactive login allowed setting cannot be checked by the server. It is not considered a lock and can be bypassed.

# Properties

'Properties' area on the 'Basic settings' tab for users

The configuration of these fields is optional.

Field Explanation
Action Codes entered here have an effect on the password.

Examples:
- EX20263105: The password expires on May 31, 2026, after which it has to be renewed.
- PWf: The user must change their password when they log in for the first time.
- PW: The user can change their password when they log in for the first time.
Property 1-5 Information can be evaluated using scripts
Organizational unit You will find more information in the documentation under Configuration and administration > User administration > Additional configurations > Organizational units

Please note

To change their password, the user needs the user right Change password.

# Information

'Information' area on the 'Basic settings' tab for users

Field Explanation
Description (optional) Maximum 250 characters are allowed.
Last recorded login Updates automatically
Last changed on Updates automatically
ID Each account is automatically assigned an ID, which can be used to address the account in other functions.
GUID Each account is automatically assigned a GUID. The GUID can be used to address the account in other functions.

# Define group membership

Overview of configuration options in the 'Group membership' tab

You can either inherit the group memberships from another user or group or manually add existing groups. You can add a user to one or more groups. The number of group memberships of this user is shown in brackets. Users are always members of the Everyone group and cannot be removed.

Information

If you type a space in an input field, the entire list of available users and groups will be displayed.

Link icons on the 'Group membership' tab

To reach the settings for an associated group, select the corresponding link icon. The settings open in a new browser tab.

# Assign user rights

Overview of configuration options in the 'User rights' tab

There are three options for assigning user rights:

Information

Ideally, all rights are inherited through groups. This makes it easier to assign and manage rights.

# Delete/lock user

Please note

When you delete a user, they are deleted permanently.

Do not delete any users that have already been used in ELO. This can lead to inconsistencies. In this case, it is better to lock the user.

There are two ways to lock a user:

Information

The Administrator and ELO Service users cannot be deleted.

# 'Delete user' dialog box

To lock a user in the Delete user dialog box, proceed as follows:

  1. Open the ELO Administration Console.

  2. Open the user and group administration (System settings > User and group administration).

  3. Select the user you want to lock.

    'Delete user' button

  4. Select Delete user.

    The Delete user dialog box opens.

    'Delete user' dialog box

  5. Select Lock user.

The corresponding basic settings are changed automatically. The user is locked.

# Change basic settings manually

You can also change the basic settings manually to lock a user.

'Delete user' dialog box

Proceed as follows:

  1. Open the ELO Administration Console.
  2. Open the user and group administration (System settings > User and group administration).
  3. Select the user you want to lock.
  4. Go to the Basic settings tab and navigate to the User information area.
  5. In the Usage area, check the Lock account box.
  6. In the Usage area, uncheck the Visible in user lists box.
  7. In the Usage area, uncheck the Allow interactive logon box.

The user can no longer log on to ELO and is not visible to other users. They now only exist in the background in ELO. Their previous actions, for example feed posts or entries in the document versions, are still visible in ELO.

Last updated: November 28, 2025 at 11:58 AM