Troubleshooting

This chapter features possible solutions for frequent issues.

Microsoft Outlook: Archiving delivery receipts

It is currently not possible to archive delivery receipts from Microsoft Outlook in ELO with ELO Macros.

However, you do have the option to store delivery receipts manually in ELO using drag-and-drop.

ELO add-ins for Microsoft Office: Change the menu language

The language setting of the ELO Macros is identical to the language setting of the ELO Java Client. When you start the ELO Java Client, the language you select is set accordingly in the registry language entry. The ELO Macros read out this value.

The registry entry is stored underHKEY_CURRENT_USER\SOFTWARE\JavaSoft\Prefs\elo digital office\eloenterprise.