# Tips and tricks
This chapter covers tips and tricks for using the ELO Workflow Client.
# Refresh
New tasks will show up in your list of tasks if you refresh the list. Do this regularly to make sure you don't miss any new tasks.
Information
When you do a refresh, ELO jumps to the top entry in the task list.
# Views (Form/Entry)
You can switch between the views with the Form and Entry buttons.
# Views (Document/Full text)
You can switch between the views with the Document and Full text buttons.
# Viewer pane
If a document cannot be displayed in the viewer pane, you can save the document on your computer and open it there.
Please note
If you download and edit a document, the changes in the workflow document are NOT visible in the ELO Workflow Client or to your colleagues. You CANNOT upload the modified document back into the ELO Workflow Client.
# Escalated workflow
It is possible to set a time limit for tasks. If this time limit is reached before you complete the workflow step, the task is escalated. You can see what time limit was set by the due date in the task list. An overdue workflow features a red icon with a white exclamation mark in your task list.
Information
If the escalated workflow is a group task, you can hide it by removing the check mark.
# Feed
With form-based tasks, the feed is only displayed if you selected the Entry button in the top right corner. If you selected the Form view button, the form and other actions are displayed in the viewer pane.
You can recognize a new post by a green dot in front of the name of the author.
The feed is an important communication tool. You can see in the feed whether changes have been made to the entry or if another user with access to the repository is editing the entry.
Please note
You do not receive any notifications. To see this information, you need to check the feed of the respective workflow from your task list.
You can create a reference and see references created by other users in a post or comment.
Information
You cannot access the references in posts or comments.
You can subscribe to the feed for an entry in a workflow.
Please note
Your subscription to a feed related to a specific entry is limited to the period in which the workflow is assigned to you. Once you have forwarded the workflow, you will no longer see the feed you subscribed to.
# Form task
A form task can contain a form that you can edit yourself or one that is already completed.
Be sure to save the changes in the form associated with a form-based task. You will get a reminder when you close the form.
You need to forward form tasks with the buttons in the viewer pane, not with the Forward workflow button on the ribbon.
# Group tasks
Make sure that you enable the check mark for group tasks so that you see all workflows in your task list.
# Inactive buttons
Not all buttons are active at the same time. Make sure that the following requirements are met:
Accept workflow: The workflow must be a group task.
Forward workflow: In the case of a group task, you have to accept the workflow first. With a form task, forward the workflow by clicking one of the buttons on the form in the viewer pane.
Return workflow: The workflow must be a group task that you have already accepted.
# Folder as part of a workflow
If a folder is part of a workflow in your task list, you can navigate between the individual levels in this folder as normal.
To return to a previous level, use the list of individual levels above the viewer pane. The levels are separated by slashes. Click to select a level.